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Using use cases to understand how ICT can support active and healthy ageing

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Use cases provide a simple way for all sorts of stakeholders to understand technologies and their use. They offer clear, readable, and easy-to-understand stories. As the responsible partner of use cases in PROGRESSIVE, EHTEL on the challenges of interoperability and standardisation.

The Age-friendly city “flower” (Covenant on Demographic Change, n/d)
The Age-friendly city “flower” (Covenant on Demographic Change, n/d)

Use cases are used in PROGRESSIVE to help project partners, and stakeholders at large, to understand how to use information and communication technology (ICT) to support active and healthy ageing (AHA).
In 2015, the Covenant on Demographic Change was set up to gather all local, regional and national authorities willing to implement evidence-based solutions to support active and healthy ageing. The Covenant members commit to develop action plans on age-friendly environments based on the World Health Organization (WHO) approach of age-friendly environments. This approach takes the shape of a flower covering eight domains.
Elaborating on this flower, EHTEL developed a matrix to refer to all sorts of age-friendly contexts and thus help stakeholders to identify many appropriate, age-friendly, ICT-related use cases. So far, on behalf of PROGRESSIVE, EHTEL has selected close to 30 use cases. Use cases describe the use of ICT in employment, education and training; participation in society; and independent living. They cover e.g., the accessibility and usability of buildings; social inclusion; lifelong learning; and smart transportation solutions.
One example shows that telemonitoring of health parameters is a useful tool for supporting people with long-term conditions to stay at home and self-manage their diseases. Conditions include heart failure and diabetes [1], [2].
EHTEL and PROGRESSIVE’s next step is to explore standardisation and interoperability in a more limited number of use cases; the project will focus on “interoperability profiles” [3].

[3] Profiles provide a common language for purchasers and vendors of ICT to discuss integration needs and capabilities.

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