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Standardisation to meet citizen and consumer requirements

Posted in News

ETSI started a new project within its Human Factors Technical Committee, to create a Technical Report with recommendations that will provide an overview of existing and needed standardisation relating to the “smart citizen” – a person who lives in or visits smart cities or communities.

ETSI believes that smart city standards efforts do not take enough – even sometimes any – notice of the requirements of the citizen. This does not help create efficient standards in the smart city context. As a first step towards resolving this, the team producing the Technical Report is looking for active input from all interested stakeholders, including standards organisations, policy-makers and the cities themselves.

You can provide your own input via the survey that is available at

The responses received will be used to help assess the extent of this problem, and what can be done about it, to “reset the future standards agenda” for smart cities.

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