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Use of Dementia Care Mapping for improved person-centred care in a care provider organization. Guide

Name: Use of Dementia Care Mapping for improved person-centred care in a care provider organization. Guide

Identifier: PAS 800:2010

Issuing Organisation: BSI

Country: United Kingdom

Language: English

Organization website (opens in new window):

Link to standard (opens in new window):


Type: Standard

Issue Year: 2010

Forward Review Date: Not known

Fields: Communication and Information  Engagement, Inclusion and Citizenship  Health and Wellbeing  Housing and Care Facilities 

Intended Audiences: Carers, Governmental and Public Sector Bodies, Older People, Private Sector Bodies, Professional and Trade Bodies, and Third (Voluntary) Sector Bodies


This Publicly Available Specification (PAS) provides a guide to the principles and recommendations for the use of Dementia Care Mapping (DCM) by care providers where the intention is to improve the quality of person-centred care (PCC) for persons living with dementia.It is for use by people with responsibility for implementing, delivering and managing standards of care, quality assurance and improvement processes within health and social care.
PAS 800 is for use by providers of care homes, nursing homes, hospital wards, day care and interim care services where significant numbers of service users are living with moderate to severe dementia.
Dementia Care Mapping (DCM) is a set of observational tools that have been used in formal dementia care settings such as hospital wards, care homes and day care facilities in the UK since 1991.
It has been used both as an instrument for developing person-centred care (PCC) practice, and as a tool in research.

Relevance to Active and Healthy Ageing: High

Older Person Specific: No

Usage / Adoption status: Not known


DCM is a serious attempt to take the standpoint of the person with dementia, using a combination of empathy and observational skill.
DCM is both a tool and a process. The tool is the observations and the coding frames. This is the intensive in-depth, real time observations over a number of hours of people with dementia living in formal care settings.
The process is the use of DCM as a driver for the development of PCC practice, including careful preparation of staff and management teams, feedback of the results of the map, action-planning by the staff team on the basis of this feedback, the monitoring of progress over time, and then the cycle of re-mapping commences.
During a DCM evaluation, a trained observer (a mapper) may focus on one person or track a small number of people with dementia (participants) typically up to five. This occurs continuously over a representative time period. For ethical reasons mapping only takes place in communal areas of care facilities.

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