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Quality Standards for Care of Older People Living with Frailty

Name: Quality Standards for Care of Older People Living with Frailty: Assessment and Coordination of Care

Identifier: WMQRS OPLwF QSs V2.1 20171011

Issuing Organisation: National Health Service--NHS (West Midlands Quality Review Services)

Country: United Kingdom

Language: English

Organization website (opens in new window):

Link to standard (opens in new window):

Availability: Free to Access

Type: Quality Standard

Issue Year: 2015

Forward Review Date:

Fields: Health and Wellbeing  Housing and Care Facilities 

Intended Audiences: Older People, Carers, Third (Voluntary) Sector Bodies, Private Sector Bodies, and Governmental and Public Sector Bodies


These Quality Standards have been developed as part of the West Midlands (UK) Quality Review Service’s work to support National Health Service (NHS) organisations in the West Midlands in improving the quality of services.

The Standards are based on the findings of a series of formative review visits in 2014, the views of Steering Group members and comments received following circulation for regional comment. The Steering Group considers that the Quality Standards should be achievable within two to five years.

The Standards refer to ‘older people living with frailty’. This wording has been chosen because frailty is now considered a common long-term condition, often related to age. We are not seeking to label older people as frail. Some older people are, however, living with frailty and they deserve the best possible assessments and coordination of their care as described in the Quality Standards.

Identifying frailty has also been shown to result in more patient-centred care, improved independence and reduced social isolation. The Steering Group has been keen to involve older people living with frailty and their families and carers in the development of the Standards.

The Quality Standards aim to improve care for older people living with frailty through their use locally, in self-assessment and monitoring by commissioners and providers, and for peer review visits.

Information and support for older people at risk of or living with frailty, and their families and carers, should be available covering at least among many other things, availability of assistive technology. The Environment is also considered in relation to home comfort and facilities, personal safety, potential use of Telehealth/Telecare and assistive technology, transport facilities and accessibility of local resources.

Relevance to Active and Healthy Ageing:

Older Person Specific: Yes

Usage / Adoption status:


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