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Emergency Communications (EMTEL)

Name: Emergency Communications (EMTEL); Pan-European Mobile Emergency Application

Identifier: ETSI TS 103 478

Issuing Organisation: ETSI

Country: European

Language: English

Organization website (opens in new window):

Link to standard (opens in new window):

Availability: Free to Access

Type: Technical Specifications

Issue Year: 2018

Forward Review Date: Not known

Fields: Communication and Information  Health and Wellbeing 

Intended Audiences: Carers, Private Sector Bodies, Professional and Trade Bodies, and Governmental and Public Sector Bodies


The rise of smart devices such as smart phones, tablets and laptops has led to an explosion in communications applications. Many of these applications aim to supplement existing communications services, such as providing caller and location information for emergency calls, while others seek to provide alternative communication mechanisms such as total conversation and instant messaging for example. Many of these applications already exist in limited local capacities but lack a common framework for easy interconnection. This limitation prohibits a user’s application operating in a region other than the one it was developed in and having his/her information and accurate location information passed to the PSAP serving their location. The Pan-European Mobile Emergency Application (PEMEA) architecture provides a solution to  interconnect these applications.

Relevance to Active and Healthy Ageing: High

Older Person Specific: No

Usage / Adoption status: Not known


“The Pan-European Mobile Emergency Application (PEMEA) architecture provides the requirements and architecture for a solution to provide emergency application interconnection. It specifies the protocols and procedures enabling interoperable implementations of the  architecture and provides extension points to enable new communication mechanisms as they evolve.”

[From the document’s Executive Summary.]

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